FAQ - Frequently Asked Questions

Explore our FAQ to find answers to the most common questions about our services. Whether you’re asking about features, pricing, or support, our FAQ gives you the details you need. Navigate through topics easily and get solutions quickly. Let our FAQ guide you every step of the way!

We collaborate with startups, small and medium-sized businesses, large organizations, and public sector entities. Our clients span a wide range of industries, including finance, education, technology, healthcare, and more. Through this diverse experience, we bring tailored solutions to meet the unique needs of each sector.

A crucial first step in starting your project is sharing your requirements with us. Once you reach out, we begin with an initial discussion to fully understand your needs. This helps us quickly determine the project’s indicative scope, estimate costs, and identify any potential risks that could impact progress.

When you reach out to us through our website’s contact form, email, or phone, our team responds within one business day to assist you.

All applications need to be hosted on a reliable platform. We guide our customers in selecting the right hosting provider and recommend the appropriate server specifications to ensure optimal performance.

 

A wide range of off-the-shelf software options exists to meet various business needs. If you have straightforward requirements, using off-the-shelf software might be the best choice for you. However, if (A) your requirements are complex and exceed the capabilities of standard solutions, or (B) you prefer to invest in custom software development rather than incur recurring hefty licensing fees, then bespoke software development may be the ideal solution. Additionally, if (C) you have a SaaS product in mind and need assistance in bringing it to life, we can help you create it.

 

We understand the challenges of launching a startup. For startups, we follow an iterative software development process, beginning with a Minimum Viable Product (MVP) that includes essential features needed to effectively test the market.

Once we successfully launch the MVP, we can proceed with additional development phases, incorporating more important features based on user feedback. We can add these phases as needed to align with the startup’s evolving requirements.

A Minimum Viable Product (MVP) is a streamlined version of your product that includes all the core functionalities and features. We develop and launch the MVP as the first phase of the development process, allowing you to test your product in the market. This approach helps you gauge the potential of your ideas while attracting early investors and partners.

By focusing on an MVP, you significantly reduce risks and the likelihood of failure. Additionally, this strategy enables you to create a final product that aligns with market expectations and delivers maximum value to customers.

Since the first step in estimating a project is to fully understand its requirements, we always encourage our clients to provide as much information as possible. This includes details such as functional and non-functional requirements, business logic, the competitive landscape, end-user personas, wireframes, and more.

We understand that you may not have all the answers when you first contact us, but any material that helps describe the project is certainly welcome. Your insights will assist us in crafting a more accurate estimate.

 

Software development is a highly technical process, so we do not expect you to possess perfect knowledge of the technical domain. Instead, we have a dedicated team of professionals ready to help you understand all the technical aspects of your project. This support enables you to make informed decisions. While we handle the technical side, we expect you to focus on articulating your functional requirements.

 

If your current development team is not delivering satisfactory results, we are ready to step in, rescue your project, and guide it to successful completion and implementation. While we understand that this is a challenging endeavor, we are willing to explore the possibility of taking over the code from another company to ensure your project’s success.

If another company developed your product, we can explore the possibility of taking it over. Generally, cooperation from your existing provider is essential for this process. Although such projects can be tricky and each one presents unique challenges, we are committed to digging deeper to determine if we can assist you effectively.

The costs of software development can vary significantly from project to project due to several factors, including scope, requirements, and technical complexity. We will determine your project’s cost after thoroughly discussing your requirements and assessing its scope.

The final cost of software development consists of four major components: Development, Project Management, Quality Assurance, and UI/UX Design. Understanding these components helps you gain a clearer picture of the overall investment involved.

Payments are structured around specific milestones in the project. Typically, an upfront payment is required to initiate the project, followed by additional payments at various stages of the product development cycle. You can expect a total of 4 to 5 payment milestones throughout the process, ensuring transparency and alignment with project progress.

You have four options to choose from:

  1. Fixed-price fixed-scope model: If you have well-defined requirements and a specific timeline in mind, then a fixed-cost model would work best for you.

  2. Dedicated team model: On the other hand, if you anticipate that (a) your project requirements may change over time or (b) you need to hire specialists for multiple projects but lack the budget for it, you can opt for our dedicated team of experts assigned to you.

  3. Time-and-materials model: If you are unable to determine a fixed scope, timeframe, or cost for your project, consider this model. It allows you to divide your project into smaller phases over time, incurring varying costs.

  4. Hybrid model: Lastly, this model works best in situations where frequent fluctuations occur in project workload or requirements.

For a more detailed comparison of these models, feel free to visit our Engagement Options page.

 

Our team will always be available to you through your preferred communication channel, whether that’s phone, email, live chat, or any messaging service. Additionally, we utilize various collaboration tools, such as Zoom, to ensure effective communication with our customers. This flexibility allows us to stay connected and address your needs promptly.

We will assign a relevant professional, typically the Project Manager, for this purpose. Working through Project Managers is always more efficient and productive than communicating directly with developers. Additionally, our team will always be available to you through your preferred communication channel, whether it’s phone, email, live chat, or any messaging service. We also utilize various collaboration tools, such as Zoom, to ensure effective communication with our customers, making it easy to address your needs promptly.

Once your project is launched, our team will provide 24/7 support to address any issues that may arise. Additionally, you can choose to subscribe to a periodic maintenance package that best suits your needs. This way, you can ensure the continued performance and reliability of your project.

You will be the sole owner of the project. Our role is simply to help bring your idea to life, as we do not claim ownership at any stage of the development process. This ensures that you retain complete control over your project from start to finish.

Our team is well-experience at working with the latest development technologies, including the following.

Frontend TechnologiesBackend TechnologiesDatabasesFrameworks & Libraries
ReactJSPHPMicrosoft SQLBlazor | .NET Core
AngularJSJavascriptMySQL.NET Framework | Spring/Spring boot
JavascriptC#PostgreSQLNodeJS | ExpressJS
JQueryJavaMongoDBDjango | Flask
HTML5Python Laravel | Yii/Yii2
CSS/CSS3  Symfony | Typescript
Bootstrap/Bootstrap4   

We understand the importance of safeguarding the valuable information you entrust to us. Therefore, as part of our policy, we sign a non-disclosure agreement (NDA) with you, which legally binds us to keep all information, including proprietary and project-related details exchanged during sales inquiries or throughout our contract, in strict confidence. For more information, you can review our complete privacy policy.