CUSTOMER PORTAL DEVELOPMENT

Custom, cloud-based portal solutions tailored to your business needs to facilitate your customers

Unlike standard off-the-shelf solutions, we develop fully-custom, intuitive, and user-friendly customer portals that are configured to your business requirements, so you can deliver top-quality customer experience to your valuable customers.

Whether you are a B2B or B2C organization, if you want to retain customers, enhance customer experience, and build strong customer relationships, you need a customer portal – a dedicated digital platform for your customers.

At Calibre, we invest the time to understand the nuances of your business operations and develop a customer portal solution that meets your customer relationship needs.

Maintain your competitive edge with our bespoke customer portal solution that not only drives sales but also allows you to provide excellent customer service and connect with your customers to facilitate them regarding orders, deliveries, invoices, payments, and any other relevant information.

WHEN DO YOU REQUIRE BESPOKE CUSTOMER PORTAL DEVELOPMENT?

01

Readily available, off-the-shelf customer portal software are too rigid for your requirements.

02

You have customized integration requirements for your customer service portal and internal system.

03

Your business has unique and complex requirements for a customer portal aimed at boosting customer satisfaction.

04

You do not want to pay a hefty, recurring licensing fee for off-the-shelf software.

WHAT WE OFFER

Since 2014, Calibre has been developing customer portals geared towards B2C and B2B business models.
Types of Customer Portals
Offer self-service and live customer support to resolve issues faced by your customers in a timely manner via B2C customer portals
  • Track customer complaints and identify underlying issues
  • A combination of self-service and real-time support to cater to a larger customer base
  • Streamline the communication and information-sharing process with your customers
  • Oversee customer engagement and self service with dashboard for company management
  • Gain competitive advantage build customer satisfaction and loyalty and boost customer experience
Intuitive and personalized customer portal software to provide dedicated B2B support and consultation
  • Interact with your clients one-on-one and offer customer support
  • Secure platform to facilitate payments transactions after-sales maintenance and support
  • Streamline the communication and information-sharing process with your customers
  • Track tasks assigned by customers and route requests to the relevant team members
  • Build customer knowledge and develop long-term relationships with your clients
We offer the following as part of our portal development services.
  • Bespoke customer portal development from the ground up
  • Revamping legacy customer portal software
  • Integrating customer portals with other systems such as accounting systems CRMs ERPs and shipping companies
  • Auditing and bring significant improvements to existing customer portal software
Develop
Enhance
Integrate
Audit
REACH OUT TO US TO DISCUSS YOUR CUSTOMER PORTAL PROJECT!

KEY FEATURES

Our customer portal development always aims to meet our clients’ specific requirements and suit the business model for their web services
Showcase products and services
Self-service platform for assistance
Claims and complaint management
Manage sales invoices and payments
Safe & secure payment channels
Streamlined communication with customers
Easy payment and order status tracking
Any other features YOU need!

WHY PARTNER WITH CALIBRE FOR YOUR B2B PORTAL PROJECT?

Our in-house team of developers has an industry-wide experience of delivering robust B2B portal development services to businesses.
01
UI/UX Design

We develop a user-friendly customer portal interface for an above-and-beyond customer experience.

02
On Time & Budget

We have a time-tested agile software development process that will deliver your customer portal project quickly and efficiently.

03
Scalable Architecture

Customer portals with comprehensive user-oriented functionalities and robust architecture to serve a large number of users.

04
Multi-device Support

Multi-device support for customer portal software allows your users to access customer portals on different devices.

05
Third-party Integrations

We seamlessly integrate customer portal software with enterprise and third-party systems, payment gateways, and CRMs.

06
Encryption & Security

We build a fully-encrypted and secure channel within the customer portals for swift collaboration with stakeholders.

TECHNOLOGIES USED FOR CUSTOMER PORTAL DEVELOPMENT

Front-end

ReactJS

AngularJS

Javascript

jQuery

HTML 5

CSS/CSS3

LESS

Bootstrap/Bootstrap 4

Frameworks/Libraries

.NET Core

.NET Framework

NodeJS

Flask

ExpressJS

Typescript

Yii/Yii2

Symfony

Blazor

Laravel

Django

Spring/Spring boot

Back-end

Java

Python

GoLang

PHP

Javascript

C#

Back-end

Microsoft SQL Server

MySQL

PostgreSQL

MongoDB

GET IN TOUCH WITH US